🔒 Privacy Policy

1. Introduction

Jeeva Joy Ltd. ("JeevaJoy", "we", "us") is committed to protecting your privacy. This policy describes what information we collect, why we collect it, and how we protect your data.

2. Who We Are

Jeeva Joy Ltd. is a UK-registered business providing kids fitness content through our website and apps.

3. What Data We Collect

• Parent name and email
• Payment method and billing info (via Stripe, RevenueCat)
• Child profile name/nickname (optional)
• Device ID, IP address, location, and browser metadata

4. Legal Basis for UK/EU Users

• Consent (e.g., for cookies, personalization)
• Contractual necessity (e.g., subscriptions)
• Legitimate interest (e.g., security, fraud prevention)

5. How We Use Data

• To provide and improve the Jeeva Joy experience
• To manage subscriptions and billing
• To personalize content (if opted in)
• To fulfill legal obligations

6. Cookies & Tracking

We use essential cookies for service delivery and analytics cookies for improvements. Consent is managed via our cookie banner.

7. Data Sharing

We share limited data with processors like Stripe, RevenueCat, Google, and Apple for operational purposes only. No data is sold or rented.

8. Child Privacy & COPPA

Children's accounts must be managed by verified adults. We comply with COPPA and UK Age Appropriate Design Code.

9. Retention

Data is kept for 12 months after cancellation. Personalized avatars are deleted within 90 days of request.

10. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Contact the ICO or your local regulator

11. International Transfers

Your data may be processed in the UK, EU, or US. We use SCCs and DPA agreements to secure all transfers.

12. Updates

We may update this policy. Any major changes will be announced via email or site notification.

13. Contact

Submit support requests at support.jeevajoy.com